Refund Policy
Effective date: March 19, 2026
Return window
Return requests can be submitted within 14 calendar days from delivery date unless mandatory local law requires a longer period.
Eligibility conditions
Returned items must remain unopened, unused, and in original packaging unless the product arrived damaged or incorrect.
How to request a refund
Send your request with order details to partners@quarrionsnyxaron.world. We will provide return steps and confirmation guidance.
Processing timeline
Approved refunds are processed within 14 calendar days after returned goods are received and verified.
Non-refundable cases
Opened consumable products may be non-refundable where permitted by applicable law and hygiene standards.
Shipping costs
Original shipping fees may be non-refundable unless local law requires otherwise or if delivery errors occurred on our side.
Contact
Address: Sörnäisten Rantapromenadi, 00530 Helsinki, Finland. Phone: +3584578345001. Email: partners@quarrionsnyxaron.world.
Finland consumer rights note
Where applicable, consumers in Finland may use statutory cancellation rights for distance contracts according to mandatory consumer protection law.