Refund Policy

Effective date: March 19, 2026

Return window

Return requests can be submitted within 14 calendar days from delivery date unless mandatory local law requires a longer period.

Eligibility conditions

Returned items must remain unopened, unused, and in original packaging unless the product arrived damaged or incorrect.

How to request a refund

Send your request with order details to partners@quarrionsnyxaron.world. We will provide return steps and confirmation guidance.

Processing timeline

Approved refunds are processed within 14 calendar days after returned goods are received and verified.

Non-refundable cases

Opened consumable products may be non-refundable where permitted by applicable law and hygiene standards.

Shipping costs

Original shipping fees may be non-refundable unless local law requires otherwise or if delivery errors occurred on our side.

Contact

Address: Sörnäisten Rantapromenadi, 00530 Helsinki, Finland. Phone: +3584578345001. Email: partners@quarrionsnyxaron.world.

Finland consumer rights note

Where applicable, consumers in Finland may use statutory cancellation rights for distance contracts according to mandatory consumer protection law.